Testimonials

Initially we used Total Accounting to do our bookkeeping but have recently agreed for them to carry out our invoicing, together with the admin and credit control. We are impressed with their efficiency and professionalism and to have all the services under one umbrella makes it a more streamlined and cost effective model for us.

Steven Mills | Service
Director | The Pest Company (Surrey) Ltd

I took on Ann’s credit control service during a very stressful period. Many of my clients were failing to pay their invoices on time and I was spending a lot of my time chasing late payments. Late payments were causing me stress, anxiety and keeping me awake at night.

I enlisted Total Kent’s credit control services to take some of this pain away and almost immediately saw results. They helped me unravel some tricky situations and create progress with unpaid invoices. We went from having several outstanding invoices to only a small handful.

Matt checks in with me every Wednesday, gets my approval to follow-up on invoices and then goes about getting in contact with clients before providing a final report. I was initially nervous about how clients would react, but Matt’s professional demeanor has allowed him to chase payments without upsetting anyone.

If late invoices are keeping you up at night, I would certainly enlist Total Kent’s credit control services. It’ll make a world of a difference.

Kathryn E. Strachan | Director & Head of Copy

Having worked with Ann for over 5 years, I am always impressed with how the demands of our business are always taken in Ann's stride with no area too big to tackle or too complicated to resolve. Ann is hugely reliable and is a huge asset to our team.

Hayley Limpkin Razzamataz | Theatre School Medway

I would like to thank you for the quality service that you have provided to my business over the past few years. Whenever I have needed the accounts reconciled for the month end, year end or the VAT quarter you have always managed to get the figures completed on time and without any fuss or mistakes. I wish I had found you when I started in 2006.

The service you have provided has given me peace of mind and kept the accounts bang up to date. This has contributed to my business becoming very successful and profitable for the 11 years that I have been trading.

I would not hesitate in recommending you and your business to others. If anybody needs a reliable person to keep the books up to date then you are the only call that I would make.

Clive Glaze | MSOE MIRTE

Total Accounting have been our accountant for a number of years now. They are always very helpful, knowledgeable in their field, trustworthy and reliable. We wouldn't look anywhere else!

Carrie Stay | Clockwork Moggy

Total Accounting are more than just bookkeepers. they have spent time to fully understand my security business and my operating environment and supported its development from the very outset. She possesses a high degree of professional accounting skill and knowledge which she applies to solve problems unique to my business sector. She has always been available to provide clear advice. Working with Ann has enabled me to reach up for large public sector tender projects with large payroll burdens and improve how my organisation is presented to clients. I unhesitatingly recommend her.

Bob Sait MBA RISC | Greyflood Advisers Ltd

I have no hesitation in recommending Ann and Total Accounting. Having now worked with Ann for a couple of years, I have come to learn much about the way the team work, their comprehensive processes and how Ann effectively runs her business. Her clients are always the priority and she has a keen eye on the finer detail at every touch point. Ann truly cares about her clients and her growing team, which is a personal characteristic that shines through her business.

Mike Foster | The Entrepreneurs Mentor