Testimonials

Initially we used Total Accounting to do our bookkeeping but have recently agreed for them to carry out our invoicing, together with the admin and credit control. We are impressed with their efficiency and professionalism and to have all the services under one umbrella makes it a more streamlined and cost effective model for us.

Steven Mills | Service
Director | The Pest Company (Surrey) Ltd

I took on Ann’s credit control service during a very stressful period. Many of my clients were failing to pay their invoices on time and I was spending a lot of my time chasing late payments. Late payments were causing me stress, anxiety and keeping me awake at night.

I enlisted Total Kent’s credit control services to take some of this pain away and almost immediately saw results. They helped me unravel some tricky situations and create progress with unpaid invoices. We went from having several outstanding invoices to only a small handful.

Matt checks in with me every Wednesday, gets my approval to follow-up on invoices and then goes about getting in contact with clients before providing a final report. I was initially nervous about how clients would react, but Matt’s professional demeanor has allowed him to chase payments without upsetting anyone.

If late invoices are keeping you up at night, I would certainly enlist Total Kent’s credit control services. It’ll make a world of a difference.

Kathryn E. Strachan | Director & Head of Copy

Having worked with Ann for over 5 years, I am always impressed with how the demands of our business are always taken in Ann's stride with no area too big to tackle or too complicated to resolve. Ann is hugely reliable and is a huge asset to our team.

Hayley Limpkin Razzamataz | Theatre School Medway

I would like to thank you for the quality service that you have provided to my business over the past few years. Whenever I have needed the accounts reconciled for the month end, year end or the VAT quarter you have always managed to get the figures completed on time and without any fuss or mistakes. I wish I had found you when I started in 2006.

The service you have provided has given me peace of mind and kept the accounts bang up to date. This has contributed to my business becoming very successful and profitable for the 11 years that I have been trading.

I would not hesitate in recommending you and your business to others. If anybody needs a reliable person to keep the books up to date then you are the only call that I would make.

Clive Glaze | MSOE MIRTE

Total Accounting have been our accountant for a number of years now. They are always very helpful, knowledgeable in their field, trustworthy and reliable. We wouldn't look anywhere else!

Carrie Stay | Clockwork Moggy

Total Accounting are more than just bookkeepers. they have spent time to fully understand my security business and my operating environment and supported its development from the very outset. She possesses a high degree of professional accounting skill and knowledge which she applies to solve problems unique to my business sector. She has always been available to provide clear advice. Working with Ann has enabled me to reach up for large public sector tender projects with large payroll burdens and improve how my organisation is presented to clients. I unhesitatingly recommend her.

Bob Sait MBA RISC | Greyflood Advisers Ltd

I have no hesitation in recommending Ann and Total Accounting. Having now worked with Ann for a couple of years, I have come to learn much about the way the team work, their comprehensive processes and how Ann effectively runs her business. Her clients are always the priority and she has a keen eye on the finer detail at every touch point. Ann truly cares about her clients and her growing team, which is a personal characteristic that shines through her business.

Mike Foster | The Entrepreneurs Mentor

"Switching from in-house bookkeeping to Ann's team has been a fantastic decision. They’ve freed up valuable time and given us peace of mind, knowing everything is processed accurately. Their professionalism is matched by their responsiveness—they’re always available to answer questions or offer guidance. We’re very happy with the results!"

Andrzej Schmidt | Geared App

"Whenever I have a query about my business, Ann and the team are extremely helpful and always get back to me promptly.

Have helped me steer my business for it to work for me and my family especially in terms of helping out with maternity pay. The process was quite complicated as a business owner, but Ann investigated on my behalf and got it all sorted for me. They took all the stress away and worked their magic.

Ann and the teams approach is very personal and its shows with how responsive and helpful they are with me. Couldn't rate them enough!"

Laura Williams | Cottonbound Creations

We have had the pleasure of working with Ann and the wonderful team for 5 years now, the service provided by TAK is second to none, I meet regularly with Amy who manages all our company bookkeeping and accounts. There is always someone available to answer queries and give advice and nothing is too much trouble for the whole team. We started working with TAK when we had 1 company, we now have 5 companies, all set up and managed with the helpnof the team at TAK. It’s been a pleasure to grow our businesses with the help of TAK. The personable feel offered by everyone means I look forward to our biweekly meetings, there aren’t many business owners that can say that about meeting their accounts!

Francesca Berry | Bisc Berry builders

"We honestly couldn’t ask for better accountants! They’ve been a huge help, especially for someone like me who isn’t clued up on anything accounting-related. They break everything down in simple terms and are always super patient when I have questions. No matter how lost I feel with the paperwork, they’re always there to guide me through it, making the whole process stress-free. Their friendly and approachable attitude has been a real lifesaver, and we’re so grateful to have them on our side!

Emily Nachson | Razzamataz Theatre Schools Medway

"The services provided by Total Accounting for our SME over the last 7 years. During this time, Total have gone above and beyond in delivering exceptional service, often adapting their schedule of work to suit ours, helping with PAYE queries and follow through, working with us when we had difficult calculations particularly so with the Furlough scheme and its complexities. They have a ‘working with’ their client’s attitude to achieve best outcomes . We have peace of mind knowing our PAYE is taken care of so we can concentrate on running the business and their service is an integral part of our business."

Linda Walshaw | Busy Living

"After setting up my business in 2016 it took until 2022 to find Total Accounting Kent Ltd. What a difference this company has made to my business. I get accurate monthly management accounts, weekly support and cash flow forecasts that I know are correct. I’ve had terrible experience before engaging Ann’s company."

Victoria Walker | Continuity Care Services

"Ann and her team are professional to a fault, the guidance, input and response has helped our business to not only become more tax efficient but to grow inline with our expectations. Every challenging year has been made that little bit easier and more focused with Ann's help. Would we recommend Total Accounting? Absolutely."

Mike Walton | Medway and Mid Kent Memorials

"I’ve been very happy with my service and felt like you guys really cared about helping us. All your team are friendly and knowledgeable, and I wouldn’t hesitate to recommend you."

Daniel Webster | Wilson and Cole Developments

"Ann and the team have really helped me straighten my business out, and still continue to work close with me now. so grateful to such a great team, heir advice and knowledge is uncanny."

Danielle Baggia | Southfleet Solutions

"I have always found your services thorough and prompt.
You are helpful and you and your team go above and beyond to help me as a client.
Fantastic accountants.
It’s a pleasure working with you all."

Kevin Clark | Mobility Shack

"Really pleased with the service so far, its great being able to have our questions answered in a timely fashion.
I also like the fact we can have a zoom call to catch up and discuss how we move forward. Would definitely recommend."

Rob McGrath | McGrath Developments

"Excellent service
Quick response time which is SO important
Wendy is just amazing can’t praise her enough, so proactive and I really like the monthly check ins if she hasn’t heard from me."

Sharon Lavidge | Southplace Construction

"I’ve always found Total Accounting Kent Ltd very professional, helpful and informative. They’ve always done exactly what I’ve asked on time and in full. I would recommend them for accounting services."

Marina Ferne | Property Lettings

"Total accounting have been looking after our small company for a couple of years now and they have always been very professional, prompt and thorough. We know they look after our accounts really well and we never have to worry."

Kirsty Shanmugam | The Hopewell Practice

"I have been using Ann and total accounting Kent for over 10 years now and they have always done a fantastic job, nothing is too much trouble and they are available day and night but still great value for money!

I particularly love the fact that they have everything diarised so I don’t miss any important things that I always forget I have to do.

I recommend them to everyone and am grateful for all the assistance they have given over the years."

Simon Willis | RSW Consultancy